Terms of Service

1. Acceptance of Terms

By accessing or using the Elaris Recovery website at elaris.coach ("Website") or our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. Description of Services

Elaris Recovery provides gambling addiction treatment services, including intensive outpatient programs, aftercare services, and support resources. Our Website provides information about our services, allows you to submit inquiries, and facilitates communication with our team.

3. Eligibility

You must be at least 18 years old to use our Website and services. By using our Website, you represent that you are at least 18 years of age.

4. User Accounts

Certain features of our services may require you to create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

5. SMS/Text Message Terms

If you opt in to receive text messages from Elaris Recovery, you agree to the following:

5.1 Consent

By providing your phone number and checking the consent box on our forms, you expressly consent to receive text messages from Elaris Recovery regarding appointment reminders, care coordination, and administrative notices.

5.2 Message Frequency

Message frequency varies based on your care needs. During active treatment, you may receive multiple messages per week.

5.3 Costs

Standard message and data rates from your mobile carrier may apply. Elaris Recovery does not charge for text messages, but your carrier may.

5.4 Opting Out

You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message. For assistance, reply HELP or call (844) 784-8901.

5.5 Carriers Supported

SMS services are available on most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

6. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Elaris Recovery or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.

8. Prohibited Conduct

You agree not to:

• Use our Website for any unlawful purpose
• Interfere with or disrupt our Website or services
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Impersonate any person or entity
• Collect information about other users without consent

9. Medical Disclaimer

Not Emergency Services: Our Website and services are not intended for emergency situations. If you are experiencing a medical or mental health emergency, please call 911 or go to your nearest emergency room.

No Substitute for Professional Advice: Information on our Website is for general informational purposes only and should not be considered medical advice. Our treatment services are provided by licensed professionals in accordance with applicable laws and regulations.

10. Limitation of Liability

To the fullest extent permitted by law, Elaris Recovery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services.

Our total liability to you for all claims arising from or related to our Website or services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Elaris Recovery, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Website or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Website after such changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access to our Website and services at any time, with or without cause, with or without notice.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of our Website shall first be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue binding arbitration administered under the rules of the American Arbitration Association in Yavapai County, Arizona. Each party shall bear its own costs and attorney fees.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have questions about these Terms, please contact us: